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PostMTA Hosted vs Mailgun

API-first outbound on infrastructure you control — not Sinch's managed relay with their reputation pool.

Capability comparison across PostMTA Hosted and a typical alternative.
CapabilityPostMTA HostedMailgun
SMTP credentialsPer-workspace on your boxPer-domain on their cloud
DKIM/DNSFull checklist + verify + Kumo publishManaged DNS helpers
Volume economicsFlat enterprise engagementPer-message + tiers
FBLIncluded complaint ingestAdd-on / limited
Escape hatchExport ledger + configAPI migration project

Where PMH is the wrong choice

If you already have deep operational muscle with Mailgun, do not rip and replace for the sake of it. PostMTA Hosted shines when the buyer needs managed control plane + smoke gates + verified From defaults. For pure send-and-forget transactional already covered by your incumbent, stay.

Migration timeline

  1. Week 1 — appliance bring-up + smoke-prod green.
  2. Week 2 — verified domains + credits ledger seeded.
  3. Week 3 — phased traffic at 1%, 10%, 50%, 100%.
  4. Week 4 — decommission Mailgun.

Operators: see docs/getting-startedand docs/operate/PRODUCTION for the appliance runbook.

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