Terms of Service

Effective: January 1, 2026

These Terms of Service ("Terms") are a binding agreement between PostMTA Inc. ("PostMTA", "we", "us") and you ("you", "Customer") governing your use of PostMTA's email delivery platform.

1. Acceptance

By accessing or using PostMTA's services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.

2. The Services

PostMTA provides a cloud-based email delivery and analytics platform. Subject to these Terms and payment of applicable fees, we grant you a non-exclusive right to access and use the services during your subscription period.

We reserve the right to modify, suspend, or discontinue any part of the services with 30 days' notice (14 days for security-related changes).

3. Account Obligations

  • Provide accurate registration information and keep it current
  • Maintain the security of your account credentials
  • Notify PostMTA immediately of any unauthorized access
  • Comply with all applicable laws and regulations in your use of the services

4. Acceptable Use

You may NOT use PostMTA to send:

  • Unsolicited bulk email (spam) or unsolicited commercial email
  • Content that violates any law, regulation, or third-party rights
  • Malware, phishing content, or fraudulent offers
  • Email that deceives recipients about its origin

See our Acceptable Use Policy for full details.

5. Fees and Payment

Fees are based on your selected plan and email volume. All fees are non-refundable except as required by law or as explicitly stated in your contract. We reserve the right to change pricing with 30 days' notice. Overages are billed at the then-current rate.

6. Intellectual Property

PostMTA retains all rights to its platform, software, trademarks, and documentation. You retain all rights to your content (emails, templates, data). You grant PostMTA a limited license to process your content solely to provide the services.

7. Confidentiality

Each party agrees to keep confidential all non-public information of the other party disclosed under this agreement. This obligation survives termination for 3 years.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POSTMTA SHALL NOT BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; OR (B) DAMAGES EXCEEDING THE FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold PostMTA harmless from any third-party claims arising from your use of the services in violation of these Terms or applicable law.

10. Termination

Either party may terminate with 30 days' written notice. PostMTA may terminate immediately if you breach these Terms or the Acceptable Use Policy. Upon termination, your data will be deleted within 30 days.

11. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts of San Francisco County, California.

12. Contact

Questions about these Terms: legal@postmta.com