Privacy Policy

Effective: January 1, 2026

PostMTA Inc. ("PostMTA", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

1.1 Information You Provide

Account registration (name, email, company, phone), payment information (processed by Stripe, not stored on our servers), and any content you submit through our platform.

1.2 Information Collected Automatically

IP addresses, browser type, device information, pages visited, timestamps, and email engagement events (opens, clicks) when you use our service or visit our website.

2. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related communications
  • Send you technical notices, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address fraud and abuse

3. Data Retention

Account data is retained for the duration of your subscription plus 90 days. Email metadata (delivery events, bounces) is retained for 13 months. After account closure, data is deleted within 30 days except where legally required to retain longer.

4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time (where applicable)

To exercise these rights, email privacy@postmta.com. We respond to all requests within 30 days.

5. Cookies

We use cookies and similar tracking technologies. See our Cookie Policy for full details.

6. Data Security

We implement AES-256 encryption, TLS 1.3, MFA, and regular third-party penetration testing. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

7. International Transfers

Data may be transferred to and processed in the United States and other countries. We use Standard Contractual Clauses (SCCs) for transfers from the EU/UK.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We will notify you of material changes via email at least 30 days before they take effect.

10. Contact

Privacy questions: privacy@postmta.com or by mail to 123 Mail Street, Suite 400, San Francisco, CA 94107.