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PostMTA Hosted vs Managed MTA

Postmastery-class ops retainer vs productized appliance with panel, smoke gates, and self-serve operator docs.

Capability comparison across PostMTA Hosted and a typical alternative.
CapabilityPostMTA HostedManaged MTA
DeliverableAppliance + panel + matrixOps hours + config
TransparencyOpen smoke-prod gatesOpaque SLA
CreditsLedger hold/commit/voidProvider billing
HandoffCustomer VPC install pathOften provider-locked
SupportEnterprise by requestRetainer model

Where PMH is the wrong choice

If you already have deep operational muscle with Managed MTA, do not rip and replace for the sake of it. PostMTA Hosted shines when the buyer needs managed control plane + smoke gates + verified From defaults. For pure send-and-forget transactional already covered by your incumbent, stay.

Migration timeline

  1. Week 1 — appliance bring-up + smoke-prod green.
  2. Week 2 — verified domains + credits ledger seeded.
  3. Week 3 — phased traffic at 1%, 10%, 50%, 100%.
  4. Week 4 — decommission Managed MTA.

Operators: see docs/getting-startedand docs/operate/PRODUCTION for the appliance runbook.

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